Track assets and requests through every lifecycle step

Assets & employee helpdesk

HR and IT teams need shared visibility on laptops, IDs, and employee requests. This module maps ownership, return steps, and service issue resolution in one place.

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https://app.gratifyhr.com

Employee directory

Live sync

Headcount

248

Pending

Docs

98%

NameLocationStatus

Ananya RaoHyderabadActive

Vikram ShahPuneActive

Neha KulkarniMumbaiProbation

Illustrative dashboard preview — anonymized layout, not customer data.

Pain points we address

Asset loss during onboarding and exits
No accountability for internal employee requests
Ticket volume spikes with no SLA visibility

Outcomes

Clear asset custody and return records
Faster employee support with routed ownership
Service insights by category and response time

Capability checklist

✓Asset assignment
✓Return workflows
✓Ticket categories
✓SLA dashboards

Typical workflow

1
Assign
Map assets to employees and track condition.
2
Support
Employees raise requests that route by category.
3
Close
Resolve with SLA tracking and completion notes.